Friday, August 31, 2012

The times are a changing...



The SMSF Opportunity

Today…
There are 442,528 funds, with $399,892 Billion of FUM[1], of these 90% have two or less members.
Each year there are in excess of 30,000 new SMSF funds created. 
Yet, this is very much a “cottage” industry, with the largest SMSF administration firms having less than 6,000 funds (there are only a handful of firms with greater than 1000 SMSF’s in Australia), and the typical accounting practice is processing an average of less than 20 SMSF’s.
This has several affects on the SMSF industry:
  • There are no economies of scale, such as those achieved by the Retail and Industry Superannuation funds.
  • Accountants, typically have no incentive to maintain the specialist SMSF skills, or even the more complex trading activities, due to small number of clients.
  • Active investors, are heavily penalized, with per transaction fees and excessive SMSF costs (fees are typically between $1600, and $6500 per year).
  • Due to AFSL licensing, SMSF’s are typically established by Advisers, rather than accountants.
  • Due to the high SMSF compliance costs, and the restrictions on the AFSL license advice, new SMSF funds will typically require a minimum of $250,000 to be established.
  • Australian Investors, are looking beyond Australia for returns, the Apples and Googles of the world.
  • Advisors don’t want to know about SMSF compliance, Accountants don’t know about the current generation of investments, corporate actions etc.. especially with global investments now available to everyone; SMSF administrator need volume, and fully audited automated data entry.
Changing winds…

Almost all Australian investments have produced negative returns, and in many cases the the capital losses will never turn around, forcing all Advisers and Investors to address the only thing they can control “Costs”.

The days of paying any amount of money for advice and SMSF administration are over. If an investor cannot get the returns, then they are looking at stopping the fee leakage from their investments.
Top drivers for change:
  • Movement from set and forget Managed funds, to fully transparent active investments;
  • Movement to a Global focus for returns, the Apple, Google etc.
  • The need for full transparency, and "control" over their investments..
  • Movement of investments out of Retail and Industry Superannuation into SMSF’s  (see recent entry into SMSF’s by AMP etc);
  • Typical generation X/Y want real-time, on-line access with full transparency, and control; to all their investments available 24*7. Typical these are sub $250k investments which cannot get into SMSF’s today, due to the high fee’s. These are the wealth creation investments, most baby boomers are stagnant, or trying to recover the last 5 years of losses.
  • The outsourcing of data entry to offshore (Indian) processing centers, has come full circle, very low cost "people" are never long term, churning  data entry centers to the "next" third world country is very expensive..
  • Managing investment portfolio’s is traditionally very.. very.. labor intensive, typically 60 full time staff can process about 1000 portfolio’s. Full service advisers can pay between $300 and $650 per month for fully managed portfolio’s.
  • SMSF’s have very specific compliance, and audit requirements, one cannot simply add SMSF functionality, to  an existing retail superannuation fund. AMP bought Cavendish SMSF Administrators to underpin their new SMSF offering, Cavendish is typically $2,000+ per year service.
The Solution.
After some 12 years of R&D and product evolution, the 100% automated investment portfolio and fully managed SMSF admin service is now available.
Features:
  • 100% fully automated investment processing via our Broker Portfolio Service (BPS), this is the first and only lights out (zero people) portfolio management solution and is the result of over 10 years of R&D.
  • Support for 60 global markets, across wide range of investment types, 16 currencies, and fully compliant with Australian reporting and tax regulations.
  • ATO registered SMSF service, which can submit a SMSF tax return to the ATO (one of only two companies).
  • Typical processing of an end of year tax return, for an global portfolio through to SMSF tax return, in less than 2 hours.. This result is independent of the number of investments or transactions, another Australian first.
  • We have partnered with a SMSF specialist providers, to offer a set and forget SMSF end of year tax and compliance service from $500 per year, there is nothing that gets close to this today. This is an Accountant practice centric solution, i.e each group add their specific expertise to the "Client Solution".
  • As BPS produces a daily fully audited portfolio position, SMSF administrators can focus on the “end of year” process, and hence schedule/manage their labor requirements.

It's Available now..
  • The very first true sub $600 SMSF set and forget solution.
  • Yearly fee is not dependent on number of investments, or transaction volume, hence does not penalise active investors, their Advisers or Portfolio managers.
  • Low fixed fee, allows AFSL licensed Advisers to recommend SMSF establishment for clients with less then $250k threshold, and hence will open up SMSF’s to a significantly increased pool of people, such as Gen X/Y. This offers Advisers the opportunity to lock in a growth stream, unlike the baby boomers, who are seeing a decrease in wealth.
  • Cloud based, solution can scale to all of the 442,528 SMSF funds, in existence today.


Charles Moore
CEO VillageMall Pty Ltd


Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

Sunday, July 1, 2012

New Year, New SMSF-Taxation service


We plan to launch a lite version of our existing Web Superfund service, for Australian SMSFs'.

The objective is to move from the existing cottage SMSF industry, into the fee structure of the Industry Superannuation funds; while meeting the SMSF specific compliance, and audit requirements.
We estimate a total yearly fee of ~$250 for the service, which will allow advisers to recommend SMSF to clients, with FUM below the existing $250k minimum.

We expect this to change the face of SMSF's in Australia..

This service is fully integrated with all BPS services, for a zero admin trading solution.
This service is targeted towards specialist SMSF Administrators, or accountants supplying services to SMSF's with investments, this service is not suitable for operation by trustees, and is compatible with BGL Simple Fund operation.. Most existing BGL administrators should be able to use our service without any training.

The features of service are as follows:
  • Must be linked to an existing BPS service, and access account.
  •  Includes up to two Trustee/Members (98% of all SMSF's).
  •  Includes, a single access account for funds nominated auditor, for end of year audit purposes.
  •  Integrated ATO registered SMSF Tax Return.
  •  End of day price feed, for ASX and Morning star funds
  •  Suitable for Australian registered Self Managed Super Funds, with 2 trustees/members, in accumulation mode.
  • Accountant/SMSF Admin centric service.
This service is a wholesale only service, available to Accountants and specialist SMSF Administrators, via their ASX participant, Broker or Dealer Group.

Expected release is third Qtr 2012, based on Interactive Brokers.

Any group wishing to be involved with the roll-out of this service please contact me.

Charles Moore
CEO VillageMall Pty Ltd
Office: +61 7 3861 9337



Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

Thursday, June 21, 2012

Low cost, breadth of product, and technology innovation

Low cost, breadth of product, and technology innovation consistently drive our progress and provide unique advantages to VillageMall customers.

Print media is dead, online shopping is decimating the traditional bricks and mortar business like Harvey Normal...

Yet, investors still pay though the nose for almost every aspect of their activities, from high trading fees, though to excessive accounting and tax return charges. While technologies have drastically reduced the costs of  all most all aspects of investing, very little has flowed though to end investor.

Australia is still one of the few countries where an investor is charged significant fees just to enter a trade, this is caused by almost monopoly providers, as a result, the technologies are in many cases light years behind world best practice.

We often hear about the horror stories when an advisory group, has invested substantial amounts of money, and yet cannot get the very basic of investment reports, in many cases the problem lies partly with the advisor group which seeks our "custom" solution to what is an industry solution.

VillageMall supplies world best practice standardized "Investment and Tax reporting solutions" out of the box, specifically tailored to meet Australian tax reporting requirements across 132 markets worldwide, and 16 currencies.

And yes, it works out-of-box first time..

Charles Moore
CEO VillageMall Pty Ltd


Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

Monday, May 28, 2012

Yes, No and Maybe?


The market is an interesting place these days, and investors and their advisers are increasingly looking at improvements to the bottom line of their investments.
While reducing fees and costs are the obvious strategy, this can sometimes not achieve the desired result.

Over the last 12 months, we have almost daily calls from advisers,  AFSL brokers or Dealer groups looking at improving the service levels to their clients, we get very few call from accountants?
Is this because accountants are not seen to affect the bottom line..

The following is a quick summary of what we see in the market today, across the 45,000 daily portfolio's we process.

  1. We have seen a gradual increase in the number of groups looking to move clients from existing brokers/ASX participants, to ones which offer cost and service advantages, especially in the managed portfolio area.
  2. Their is an increased focus on client services, especially those that allow the client to have full transparency to their investments. 
  3. Clients expect their investments to be on-line and available just like their online banking, and they don't expect to pay a fortune to access their own data.
  4. End of Year tax preparation and access to tax data has become the number one feature request for our clients and advisers.
  5. Over the last three months we have seen a rapid growth of clients moving from ASX participants, onto Interactive brokers (IB) global investment brokerage service.


While the focus will increasingly be on fees and cost, most of the smart advisers see the opportunity to offer their client enhanced, client centric services as a means to retain their existing clients in these difficult times, and to attract new clients from their "old" style set and forget advisers..

Will investors start trading again? yes,NO or Maybe?
The answers is always based upon access to reliable and up to date information, and of course the skills of the adviser or investor..

We can help with the first issue.


Charles Moore
CEO VillageMall Pty Ltd

Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

Sunday, April 15, 2012

Its all about costs...

2012, is becoming the year of cost reductions..

Almost daily we receive calls  from AFSL brokers, Dealer groups, and SMSF admins looking for ways to reduce their costs, and keep their existing clients; in fact this is trend is not limited to any specific market segment but across the board.

Over the years we have worked with many organisations as they have tried to handle increased volumes of work with existing staffing, we saw the outsourcing of data entry to India, then Malaysia etc.. As the labour costs rise in this countries we see organisations looking for long term solutions, as the costs to establish and train low cost labour remains static, and the replay periods decrease.

In our view, there is a simple solution, increase the level of automation, computers work 24*7 and costs actually decrease with volume, and over time.

The problem to date with this approach is that  high levels of automation have not been possible, until very recently, any automation process which does not deliver 100% solution is pretty useless, as it takes more effort to find the missing or inaccurate processing.

VillageMall is please to announce.. the very first 100% automated portfolio and tax reporting solution with the lastest release of our Broker Portfolio Service (BPS)..

BPS fully automates all investment related activities, this includes all corporate actions and transactions.
Additionally BPS, can be linked to our Web Portfolio and Web SuperFund services , to create  a zero admin investment service. No imports or exports required..

A typical Portfolio Service from say Bell Potter, has a minimium fee of $2,125 per year, BPS can now supply the same service from as little as $45/year.. with Zero staff.

Yes, this is a game changer..

Check out the details..

Charles Moore
CEO- VillageMall Pty Ltd
Direct: +71 7 3256 7465







Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

Thursday, February 9, 2012

Platforms 2012

Will 2012 be the year of the next generation platforms?


As we all know, the retail platform business model is under pressure from:
  • A large and growing self-directed investor segment which is using SMSFs as its preferred vehicle
  • Rotation by planners away from managed funds to direct assets (including equities and term deposits)
  • Improvements in technology which are allowing planners to rotate away from traditional platforms entirely; i.e Web Superfund or Managed Accounts linked to SMSF platform.
Those pressures are most evident at the top of the market, but they won't stop there. Already this is starting to erode traditional platforms’ and fund managers’ dominance of retail flows and assets, and ability to maintain pricing levels.

If you take a long term view of the evolution of the industry, the business model is in transition. The dominance of the existing model is fading, but the dominant new model is not yet clear. This environment is particularly difficult for big players, and favours insurgents and innovators. But it will pass, so hang in there.

Clearly there is a time for change, and for starters 2012 should see more new low-cost services offered directly.



Here’s why:
  • The removal of embedded remuneration has leveled pricing between the planner and direct channels.
  • SMSF's a niche segment but it controls a substantial percentage of super assets.
The problem is that SMSF's is a "cottage" industry, with no economies of scale to match the retail platforms.


While there are in excess of 400,000 ATO registered SMSF's, the top SMSF administrators hold less that 5,000 funds, many are run out of small accounting practices with less than a dozen funds.


Today SMSF's have in excess of $100 billion of listed equities and $80 billion of cash and deposits alone..


What is required is retail fund economies of scale, while at the same time meeting the mandatory SMSF specific compliance requirements..


Dealer groups, and Advisors, check out our Managed Account linked, Zero administration Web Superfund service, which is aimed at exactly this $180 billion market.


Charles Moore
CEO VillageMall Pty Ltd




Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

Wednesday, February 8, 2012

The FOFA (Future of Financial Advice) reforms and ongoing market volatility is causing many financial planners to look at ways to create or improve value for their clients

As the uncertainty in investment markets continued, managed accounts were becoming increasingly popular among investors and financial planners.

With the FOFA (Future of Financial Advice) reforms and ongoing market volatility causing many financial planners to look at ways to create or improve value for their clients, managed account solutions are being looked at more closely.

Managed discretionary accounts are particularly attractive for planners as they can be tailored to suit the requirements and licensing structure of a financial planner's business and deal with flexibility around custody structures and investment reporting, plus unlike many pooled investments like managed Funds and MIS, and even SMA with beneficial ownership an MDA can be setup with fully segregated HIN and bank account for each client..

With a properly setup MDA a dealer group can offer advisors the ability to offer professionally managed Investments, directly owned by the client, with the same ease as a traditional managed Fund..




Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.