The Goldsmith Who Became a Banker..

(An article of Louis Even, first published in the October, 1936 issue of “Cahiers du Crédit  Social.”)

If you have some imagination, go back a few centuries to a Europe already old, but not yet progressive. In those days, money was not used much in everyday business transactions. Most of those transactions were simple direct exchanges, barter. However, the kings, the lords, the wealthy, and the big merchants owned gold, and used it to finance their armies' expenses or to purchase foreign products.

But the wars between lords or nations, and armed robberies, were causing the gold and the diamonds of the wealthy to fall into the hands of pillagers. So the owners of gold, who had become very nervous, made it a habit to entrust their treasures for safekeeping with the goldsmiths who, because of the precious metal they worked with, had very well protected vaults. The goldsmith received the gold, gave a receipt to the depositor, and took care of the gold, charging a fee for this service. Of course, the owner claimed his gold, all or in part, whenever he felt like it.

The merchant leaving for Paris or Marseille, or travelling from Troyes, France, to Amsterdam, could provide himself with gold to make his purchases. But here again, there was danger of being attacked along the road; he then convinced his seller in Marseille or Amsterdam to accept, rather than metal, a signed receipt attesting his claim to part of the treasure on deposit at the goldsmith's in Paris or Troyes. The goldsmith's receipt bore witness to the reality of the funds.

It also happened that the supplier, in Amsterdam or elsewhere, managed to get his own goldsmith in London or Geneva to accept, in return for transportation services, the signed receipt that he had received from his French buyer. In short, little by little, the merchants began to exchange among themselves these receipts rather than the gold itself, so as not to move the gold unnecessarily and risk the attacks from robbers. In other words, a buyer, rather than getting a gold plate from the goldsmith to pay off his creditor, gave to the latter the goldsmith's receipt, giving him a claim to the gold kept in the vault.

Instead of the gold, it was the goldsmith's receipts which were changing hands. For as long as there were only a limited number of sellers and buyers, it was not a bad system. It was easy to follow the peregrinations of the receipts.

The gold lender

But the goldsmith soon made a discovery, which was to affect mankind much more than the memorable journey of Christopher Colombus himself. He learned, through experience, that nearly all of the gold that was left with him for safekeeping remained untouched in his vault. Hardly more than one-in-ten of the owners of this gold, using their receipts in their business transactions, ever came to withdraw any precious metal.

The thirst for gain, the longing to become rich more quickly than by handing jeweller’s tools, sharpened the mind of our man, and he made a daring gesture. “Why,” he said to himself, “would I not become a gold lender!” A lender, mind you, of gold which did not belong to him. And since he did not possess a righteous soul like that of Saint Eligius (or St. Eloi, the master of the mint of French kings Clotaire II and Dagobert I, in the seventh century), he hatched and nurtured the idea. He refined the idea even more: “To lend gold which does not belong to me, at interest, needless to say! Better still, my dear master (was he talking to Satan?), instead of the gold, I will lend a receipt, and demand payment of interest in gold; that gold will be mine, and my clients' gold will remain in my vaults to back up new loans.”

He kept the secret of his discovery to himself, not even talking about it to his wife, who wondered why he often rubbed his hands in pure joy. The opportunity to put his plans into motion did not take long in coming, even though he did not have “The Globe and Mail” or “The Toronto Star” in which to advertise.

One morning, a friend of the goldsmith actually came to see him and asked for a favour. This man was not without goods — a home, or a farm with arable land — but he needed gold to settle a transaction. If he could only borrow some, he would pay it back with an added surplus; if he did not, the goldsmith would seize his property, which far exceeded the value of the loan.

The goldsmith got him to fill out a form, and then explained to his friend, with a disinterested attitude, that it would be dangerous for him to leave with a lot of money in his pockets: “I will give you a receipt; it is just as if I were lending you the gold that I keep in reserve in my vault. You will then give this receipt to your creditor, and if he brings the receipt to me, I will in turn give him gold. You will owe me so much interest.”

The creditor generally never showed up. He rather exchanged the receipt with someone else for something that he required. In the meantime, the reputation of the gold lender began to spread. People came to him. Thanks to other similar loans by the goldsmith, soon there were many times more receipts in circulation than real gold in the vaults.

The goldsmith himself had really created a monetary circulation, at a great profit to himself. He quickly lost the original nervousness he had when he had worried about a simultaneous demand for gold from a great number of people holding receipts. He could, to a certain extent, continue with his game in all security. What a windfall; to lend what he did not have and get interest from it, thanks to the confidence that people had in him — a confidence that he took great care to cultivate! He risked nothing, as long as he had, to back up his loans, a reserve that his experience told him was enough. If, on the other hand, a borrower did not meet his obligations and did not pay back the loan when due, the goldsmith acquired the property given as collateral. His conscience quickly became dull, and his initial scruples no longer bothered him.

The creation of credit

Moreover, the goldsmith thought it wise to change the way his receipts were set out when he made loans; instead of writing, “Receipt of John Smith...” he wrote, “I promise to pay to the bearer...”. This promise circulated just like gold money. Unbelievable, you will say? Come on now, look at your dollar bills of today. Read what it written on them. Are they so different, and do they not circulate as money?

A fertile fig tree — the private banking system, the creator and master of money — had therefore grown out of the goldsmith's vaults. His loans, without moving gold, had become the banker's creations of credit. The form of the primitive receipts had changed, taking that of simple promises to pay on demand. The credits paid by the banker were called deposits, which caused the general public to believe that the banker loaned only the amounts coming from the depositors. These credits entered into circulation by means of cheques issued on these credits. They displaced, in volume and in importance, the legal money of the Government which only had a secondary role to play. The banker created ten times as much paper money as did the State.

The goldsmith who became a banker

The goldsmith, transformed into a banker, made another discovery: he realized that putting plenty of receipts (credits) into circulation would accelerate business, industry, construction; whereas restriction of credits, which he practised at first in circumstances in which he worried about a run on the bank for gold, paralyzed business development. There seemed to be, in the latter case, an overproduction, when privations were actually great; it is because the products were not selling, due to a lack of purchasing power. Prices went down, bankruptcies increased, the banker's debtors could not meet their obligations, and the lenders were seizing the properties given as collateral. The banker, very clear-sighted and very skillful when it came to gain, saw his chances, his marvellous chances. He could monetize the wealth of others for his own profit: by doing it liberally, causing a rise in prices, or parsimoniously, causing a decrease in prices. He could then manipulate the wealth of others as he wished, exploiting the buyer in times of inflation, and exploiting the seller in times of recession.

The banker, the universal master

The banker thus became the universal master, keeping the world at his mercy. Periods of prosperity and of depression followed one another. Humanity bowed down before what it thought were natural and inevitable cycles.

Meanwhile, the scholars and technicians tried desperately to triumph over the forces of nature, and to develop the means of production. The printing press was invented, education became widespread, cities and better housing developed. The sources of food, clothing, and comforts increased and were improved. Man overcame the forces of nature, and harnessed steam and electricity. Transformation and developments occurred everywhere — except in the monetary system.

And the banker surrounded himself with mystery, keeping alive the confidence that the captive world had in him, even being so audacious as to advertise in the media, of which he controlled the finances, that the bankers had taken the world out of barbarism, that they had opened and civilized the continents. The scholars and wage-earners were considered, but secondary in the march of progress.

For the masses, there was misery and contempt; for the exploiting financiers, wealth and honours! Like his worthy successor Herbert Holt (the chairman of a large Canadian bank in 1936), honoured, flattered, he demanded respect from the people that he bled: “If I am rich and powerful, while you are suffering the stranglehold of poverty and the humiliation of social assistance; if I was able, at the peak of the Depression, to make 150% profits each year, it is foolishness on your part, and as for me, it is the fruit of a wise administration.”

Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

Money, what's it worth..

The ongoing thoughts of an SMSF Trustee...

Money doesn't have any inherent value. It is simply pieces of paper or entries in a ledger. A car has value because it can help you get where you need to go. Water has a value because it has a use; if you don’t drink enough of it you will die.

In the past money was in the form of coins, generally composed of precious metals such as gold and silver. The value of the coins was roughly based on the value of the metals they contained, because you could always melt the coins down and use the metal for other purposes, in Australia we have examples where the value of the metal was worth more than the face value of the coins. Until a few decades ago paper money in different countries was based on the gold standard or silver standard or some combination of the two. This meant that you could take some paper money to the government, who would exchange it for some gold or some silver based on an exchange rate set by the government. The gold standard lasted until 1971 when President Nixon announced that the United States would no longer exchange dollars for gold.

Australian is on a system of fiat money (Fiat currency is money that is created by government and given a value by regulation or law), which is not tied to any other commodity. So these pieces of paper,  in your pocket or digits in your bank account are nothing but pieces of paper, or one's and zero's.

Goods and services are what ultimately matter in the economy, and money is a way that allows people to give up goods and services which are less desirable to them, and get ones that are more so. People sell their labor to acquire money now to purchase goods and services in the future. If I believe that money will have a value in the future, I will work towards acquiring some.

Our system of money operates on a mutual set of beliefs; so long as enough of us believe in the future value of money the system will work.

What if we believed our money wouldn’t be nearly as valuable in the future as it is today? This inflation of the currency causes people to want to get rid of their money as quickly as possible. People will not sign into profitable deals which involve future payments because they’ll be unsure what the value of money will be when they get paid. Business activity sharply declines because of this. Inflation causes all sorts of other inefficiencies, from the café changing its prices every few minutes, to people taking a wheelbarrow full of money to the bakery in order to buy a loaf of bread. The belief in money and the steady value of the currency are not innocuous things. If people lose faith in the money supply and believe that money will be worth less in the future economic activity can grind to a halt.

The key cause of inflation is increases in the supply of money. Money has value because people believe that they will be able to exchange their money for goods and services in the future. This belief will persist so long as people do not fear future inflation. To avoid inflation, the government must ensure that the money supply does not increase too quickly.

A bit link our Superannuation, if we don't believe it will be there and have value in the future, we will leave in droves..

Forces on the value of Money?

Increases in American bond prices will have an effect on the global exchange market. Rising American bond prices will cause investors to sell those bonds in exchange for other bonds, such as Australian ones. So an investor will sell his American bond, exchange his American dollars for Australian dollars, and buy a Australian  bond. This causes the supply of American dollars on foreign exchange markets to increase and the supply of Australian dollars on foreign exchange markets to decrease. This causes the U.S. Dollar to become less valuable relative to the Australian Dollar. The lower exchange rate makes American produced goods cheaper in Australian and Australian produced goods more expensive in America, hence American exports will increase and imports will decrease causing the balance of trade to increase.

When the Australian government raises interest rates, this increases the supply of bonds, this reduces the price for bonds. These bonds will be bought up by foreign investors, so the demand for domestic currency will rise and the demand for foreign currency will fall. Thus the domestic currency will appreciate in value relative to the foreign currency. The higher exchange rate makes domestically produced goods more expensive in foreign markets and foreign good cheaper in the domestic market. Since this causes more foreign goods to be sold domestically and less domestic goods sold abroad, the balance of trade decreases. As well, higher interest rates cause the cost of financing capital projects to be higher, so capital investment will be reduced.

Hence today, we have a historically high AUD, and high (compared to the USA and many others) interest rates, It is worth mentioning, that none of the above is caused by "our" activities such as increased productivity, world competitive goods and services.. the above is totally outside of the control of the average SMSF Investor.

Falling Interest rates?

The conventional economic theory is that all segments of the bond market will perform well when prevailing rates are falling, but that’s not necessarily true. Certain sectors tend to benefit more than others, and some may actually be hurt. Longer-term bonds tend to have the highest interest rate risk; i.e., they are more sensitive to rate movements than shorter-term issues. As a result, long-term bonds deliver the best performance when rates fall.The difference in the performance results of long- and short-term bonds can be dramatic.

For example, concerns about the slowing economic growth and the crisis in Europe caused Treasury yields to plunge,but the vast majority of the action was in longer-term issues. The iShares Trust Barclays 20+ Year Treasury Bond Fund (ticker:TLT), an exchange-traded fund that focuses on the longest-term bonds in the U.S. Treasury market, returned a gaudy 16.48% in this time. In contrast, the iShares Trust Barclays 1-3 Year Treasury Bond ETF (SHY) barely budged, gaining just 0.38% in the same period. It helps to think of the price action along the maturity spectrum as similar to the movement of a whip: the section closest to the handle (near-term bonds) moves the least, while the portion furthest away from the handle (longer-term bonds) moves the most.


The declining yields in government bonds are often the result of a “flight to quality” into the safest assets. During these times, investors tend to gravitate away from assets with higher credit risk.
Second, a decline in prevailing rates can be a sign of slowing economic growth. Since many corporate, high yield, and emerging market issuers tend to benefit when growth is robust (since it reduces their credit risk), an economic slowdown tends to have the opposite effect on them as it does government issues.
Third, lower-quality bonds have yields that are well above those on higher-quality issues, so a change in yield has less of an impact on their “yield spread.”

While risk and reward go hand-in-hand, in the bond market it’s the type of risk that counts the most. If you want to take advantage of falling rates, be sure that you’re investing in a security with higher interest-rate risk, not higher credit risk.

When we hear monetary policy news, it's usually of the form "today the RBA decided to raise/lower interest rates by X%." We currently live in a capitalistic enough society that interest rates are determined by the forces of supply and demand, so it's not like the RBA can just directly dictate what they are. Instead, the RBA has a number of indirect tools at its disposal. The most commonly used tool is open market operations, which is just a fancy term for "buying and selling government bonds." When the RBA buys bonds, it takes in a bond and puts money out into the system. When it sells bonds, it gives out a bond and takes money out of the system. Therefore, buying bonds increases the money supply and selling bonds reduces it.
As it turns out, an increase in the money supply lowers interest rates, and a reduction in the money supply raises them.

In the past, a form of social contract existed to tighten the link between the RBA and the interest rates changed by Tier one banks. As Australian banks become more dependent on the global bond markets, and less on Australian Government bond issues, the linkage between RBA rates and the bank interest rates will become less coupled. Additionally most Australian banks ( such as CBA Perls IV) and large corporates have been issuing their own long term financing instruments, that have rates well in excess of RBA rates.

SMSF trustees, need to consider how to maintain the current value, and future purchasing power of their assets.



Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

Wealth, an illusion?

An SMSF trustee perspective...
Those providing the resources through paying taxes, earning profits and efficiently producing goods and services see their capital being squandered or devalued. After all, why work when someone else can do it for you. Why resort to free market competition when you can lobby for assistance?

Unfortunately, decades of slowly increasing government intervention and paternal policies, which allow government control of money and credit, will not be permitted to recede easily. One must therefore ponder the potential actions of policymakers and the response these actions are likely to elicit from those impacted, as it is certain they will dominate the landscape for years to come.

Industries such as steel and aluminium are suffering from Chinese policies, which encourage new capacity to be built until profits disappear totally. They are proving successful in this profit elimination. Banking thrives on volume growth dictated by the extent to which central banks make credit available. Airlines are subsidised and manipulated the world over in the name of tourism.

Regulators set prices for utilities and telecommunications companies while governments allow toll roads to shut and prevent alternate routes to allow high tolls and upfront payments to governments. Land prices are influenced by government regulation on land release and house prices are distorted by credit availability, first home owners grants and negative gearing policies.

Lately we have artificial carbon tax policies making us uncompetitive versus countries without them and handouts back to those impacted by them. The idea is no-one feels the pain, how could this possible work.

So how should one invest in an environment of such intervention? Probably the first step is to ascertain where intervention has caused prices to divorce most significantly from fundamentals. There is little doubt that bond markets should be the centre of attention in this regard.

Regulatory reforms are forcing banks and insurers to become buyers of sovereign bonds, central banks using their own balance sheets in an effort to manipulate prices and the europeans desperately trying to create artificial buyers of government bonds to salvage insolvent governments, this has caused fundamental buyers to disappear, crowding instead into the corporate bond market. There has been a steady additional supply in this area, as corporates seek to dis-intermediate banks and secure longer-term funding, this process has prevented prices from reaching the ridiculous levels seen in sovereign bond markets.

Investors, quite rationally, are responding to a consistently reinforced message that they will not be offered the same protection as bondholders. Consistent outflows are the order of the day, and when any pool of assets sees the pool of money seeking to buy them contract, they fall.

What about gold?
Valuing gold is almost impossible. It has value only in so far as others accept as it having value in exchange. In this function it is obviously similar to money, but the fundamental issue with gold, is that it does not "generate" wealth.

If investors lose faith in the ability for wealth to be sustained with available assets, they will seek refuge elsewhere. Gold is looking like one of these "elsewheres".  But many see the gold as being manipulated just like the bond market, to ensure it does not become a "currency" outside of sovereign control.

Another outcome of tougher economic times which is causing many investors consternation is the strategy and remuneration in the face of mediocre operating performance.

When businesses generate unacceptably low returns on capital for extended periods, management and employees must take steps to improve inadequate performance. Similarly, the concept of resetting remuneration hurdles for highly paid management personnel that have cost shareholders large amounts of money through ill-considered acquisitions. When shareholder losses are permanent, financial costs for those responsible should not be fleeting.

Australia, via its forced superannuation "tax" has accumulated significant wealth, the concern is that governments are seeing this wealth as a means to support government policy. The continual tinkering with superannuation is growing, to a point where one must wonder at the ability for any trustee to make any long term decisions.

"Suggestions that the Federal Government intends tapping the superannuation industry and, particularly self-managed superannuation funds (SMSFs), to bolster its promised Budget surplus, have raised the ire of the Self-Managed Super Fund Professionals' Association (SPAA)."

To date, investors have seen intervention in the form of monetary policy and stimulus as the panacea for improving market performance. As Mitt Romney noted in a CBS interview in relation to US stimulus, it "did not put Americans back to work, did not raise our home values, did not bring jobs back to this country or encourage small businesses to open their doors".

Within Australia, as individuals we have reduced debt, and moved our wealth to as low a rik as possible. See the effect of the Government bank guarantee, it decimated CMT's within Australia. During this time governments have accumulated significant debt for the next 20 years in our names.

The only tangable result of the Australian stimulas, almost every school has a new "shed", and most homes have a solar power station or pink bats. Would like to see the ROI for these investments.

So where do we go from here?



Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information, the persoanl views of the author, that may or may not relate to your specific requirements.

The times are a changing...

The SMSF Opportunity

Today…

There are 442,528 funds, with $399,892 Billion of FUM[1], of these 90% have two or less members.
Each year there are in excess of 30,000 new SMSF funds created. Yet, this is very much a “cottage” industry, with the largest SMSF administration firms having less than 6,000 funds (there are only a handful of firms with greater than 1000 SMSF’s in Australia), and the typical accounting practice is processing an average of less than 20 SMSF’s.

This has several affects on the SMSF industry:

• There are no economies of scale, such as those achieved by the Retail and Industry Superannuation funds.
• Accountants, typically have no incentive to maintain the specialist SMSF skills, or even the more complex trading activities, due to small number of clients.
• Active investors, are heavily penalized, with per transaction fees and excessive SMSF costs (fees are typically between $1600, and $6500 per year).
• Due to AFSL licensing, SMSF’s are typically established by Advisers, rather than accountants.
• Due to the high SMSF compliance costs, and the restrictions on the AFSL license advice, new SMSF funds will typically require a minimum of $250,000 to be established.
• Australian Investors, are looking beyond Australia for returns, the Apples and Googles of the world.
• Advisors don’t want to know about SMSF compliance, Accountants don’t know about the current generation of investments, corporate actions etc.. especially with global investments now available to everyone; SMSF administrator need volume, and fully audited automated data entry.

Changing winds…

Almost all Australian investments have produced negative returns, and in many cases the the capital losses will never turn around, forcing all Advisers and Investors to address the only thing they can control “Costs”.

The days of paying any amount of money for advice and SMSF administration are over. If an investor cannot get the returns, then they are looking at stopping the fee leakage from their investments.

Top drivers for change:

• Movement from set and forget Managed funds, to fully transparent active investments;
• Movement to a Global focus for returns, the Apple, Google etc.
• The need for full transparency, and "control" over their investments..
• Movement of investments out of Retail and Industry Superannuation into SMSF’s  (see recent entry into SMSF’s by AMP etc);
• Typical generation X/Y want real-time, on-line access with full transparency, and control; to all their investments available 24*7. Typical these are sub $250k investments which cannot get into SMSF’s today, due to the high fee’s. These are the wealth creation investments, most baby boomers are stagnant, or trying to recover the last 5 years of losses.
• The outsourcing of data entry to offshore (Indian) processing centers, has come full circle, very low cost "people" are never long term, churning  data entry centers to the "next" third world country is very expensive..
• Managing investment portfolio’s is traditionally very.. very.. labor intensive, typically 60 full time staff can process about 1000 portfolio’s. Full service advisers can pay between $300 and $650 per month for fully managed portfolio’s.
• SMSF’s have very specific compliance, and audit requirements, one cannot simply add SMSF functionality, to  an existing retail superannuation fund. AMP bought Cavendish SMSF Administrators to underpin their new SMSF offering, Cavendish is typically $2,000+ per year service.

The Solution.

After some 12 years of R&D and product evolution, the 100% automated investment portfolio and fully managed SMSF admin service is now available.

Features:

• 100% fully automated investment processing via our Broker Portfolio Service (BPS), this is the first and only lights out (zero people) portfolio management solution and is the result of over 10 years of R&D.
• Support for 60 global markets, across wide range of investment types, 16 currencies, and fully compliant with Australian reporting and tax regulations.
• ATO registered SMSF service, which can submit a SMSF tax return to the ATO (one of only two companies).
• Typical processing of an end of year tax return, for an global portfolio through to SMSF tax return, in less than 2 hours.. This result is independent of the number of investments or transactions, another Australian first.
• We have partnered with a SMSF specialist providers, to offer a set and forget SMSF end of year tax and compliance service from $500 per year, there is nothing that gets close to this today. This is an Accountant practice centric solution, i.e each group add their specific expertise to the "Client Solution".
• As BPS produces a daily fully audited portfolio position, SMSF administrators can focus on the “end of year” process, and hence schedule/manage their labor requirements.

It's Available now..

• The very first true sub $600 SMSF set and forget solution.
• Yearly fee is not dependent on number of investments, or transaction volume, hence does not penalise active investors, their Advisers or Portfolio managers.
• Low fixed fee, allows AFSL licensed Advisers to recommend SMSF establishment for clients with less then $250k threshold, and hence will open up SMSF’s to a significantly increased pool of people, such as Gen X/Y. This offers Advisers the opportunity to lock in a growth stream, unlike the baby boomers, who are seeing a decrease in wealth.
• Cloud based, solution can scale to all of the 442,528 SMSF funds, in existence today.

Charles Moore
CEO VillageMall Pty Ltd


Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

New Year, New SMSF-Taxation service

We plan to launch a lite version of our existing Web Superfund service, for Australian SMSFs'.

The objective is to move from the existing cottage SMSF industry, into the fee structure of the Industry Superannuation funds; while meeting the SMSF specific compliance, and audit requirements.
We estimate a total yearly fee of ~$250 for the service, which will allow advisers to recommend SMSF to clients, with FUM below the existing $250k minimum.
We expect this to change the face of SMSF's in Australia..

This service is fully integrated with all BPS services, for a zero admin trading solution.
This service is targeted towards specialist SMSF Administrators, or accountants supplying services to SMSF's with investments, this service is not suitable for operation by trustees, and is compatible with BGL Simple Fund operation.. Most existing BGL administrators should be able to use our service without any training.

The features of service are as follows:

• Must be linked to an existing BPS service, and access account.
•  Includes up to two Trustee/Members (98% of all SMSF's).
•  Includes, a single access account for funds nominated auditor, for end of year audit purposes.
•  Integrated ATO registered SMSF Tax Return.
•  End of day price feed, for ASX and Morning star funds
•  Suitable for Australian registered Self Managed Super Funds, with 2 trustees/members, in accumulation mode.
• Accountant/SMSF Admin centric service.

This service is a wholesale only service, available to Accountants and specialist SMSF Administrators, via their ASX participant, Broker or Dealer Group.

Expected release is third Qtr 2012, based on Interactive Brokers.

Any group wishing to be involved with the roll-out of this service please contact me.

Charles Moore

CEO VillageMall Pty Ltd
Office: +61 7 3861 9337

Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

Low cost, breadth of product, and technology innovation

Low cost, breadth of product, and technology innovation consistently drive our progress and provide unique advantages to VillageMall customers.

Print media is dead, online shopping is decimating the traditional bricks and mortar business like Harvey Normal...

Yet, investors still pay though the nose for almost every aspect of their activities, from high trading fees, though to excessive accounting and tax return charges. While technologies have drastically reduced the costs of  all most all aspects of investing, very little has flowed though to end investor.

Australia is still one of the few countries where an investor is charged significant fees just to enter a trade, this is caused by almost monopoly providers, as a result, the technologies are in many cases light years behind world best practice.

We often hear about the horror stories when an advisory group, has invested substantial amounts of money, and yet cannot get the very basic of investment reports, in many cases the problem lies partly with the advisor group which seeks our "custom" solution to what is an industry solution.

VillageMall supplies world best practice standardized "Investment and Tax reporting solutions" out of the box, specifically tailored to meet Australian tax reporting requirements across 132 markets worldwide, and 16 currencies.

And yes, it works out-of-box first time..

Charles Moore
CEO VillageMall Pty Ltd


Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.

Yes, No and Maybe?

The market is an interesting place these days, and investors and their advisers are increasingly looking at improvements to the bottom line of their investments.
While reducing fees and costs are the obvious strategy, this can sometimes not achieve the desired result.

Over the last 12 months, we have almost daily calls from advisers,  AFSL brokers or Dealer groups looking at improving the service levels to their clients, we get very few call from accountants?
Is this because accountants are not seen to affect the bottom line..

The following is a quick summary of what we see in the market today, across the 45,000 daily portfolio's we process.

1. We have seen a gradual increase in the number of groups looking to move clients from existing brokers/ASX participants, to ones which offer cost and service advantages, especially in the managed portfolio area.
2. Their is an increased focus on client services, especially those that allow the client to have full transparency to their investments. 
3. Clients expect their investments to be on-line and available just like their online banking, and they don't expect to pay a fortune to access their own data.
4. End of Year tax preparation and access to tax data has become the number one feature request for our clients and advisers.
5. Over the last three months we have seen a rapid growth of clients moving from ASX participants, onto Interactive brokers (IB) global investment brokerage service.

While the focus will increasingly be on fees and cost, most of the smart advisers see the opportunity to offer their client enhanced, client centric services as a means to retain their existing clients in these difficult times, and to attract new clients from their "old" style set and forget advisers..

Will investors start trading again? yes,NO or Maybe?
The answers is always based upon access to reliable and up to date information, and of course the skills of the adviser or investor..

We can help with the first issue.


Charles Moore
CEO VillageMall Pty Ltd

Disclaimer The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.